Pet travel & walking gear
Every trip is better with your dog beside you.
Carriers that fit, leashes that hold up, bowls that pack flat, and car gear that keeps the back seat intact — everything a dog needs to travel well, in one place.
Free U.S. shipping on every order · Free 30-day returns · Secure checkout via Shopify
Trail-tested thinkingGear chosen for real trips — roads, trails, airports, and vet runs.
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Free U.S. shippingEvery order, no minimum, via UPS Ground
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Free 30-day returnsPrepaid label, refund to your original payment method
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Secure checkoutPayment handled by Shopify — we never see card numbers
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60-day defect coverRepair, replacement, or refund for genuine defects
01 — Shop by category
Find the gear for the trip you are planning
Six collections, one for each part of traveling with a dog — from the carrier to the car to the trail.
02 — Featured products
A starting point for your next trip
One standout from each collection — the pieces people come back for when they are packing.
03 — How packing works
Three steps to a calmer trip
Pick your trip
Road trip, flight, hike, or vet run? The trip decides the gear — a carrier for the cabin, a hammock for the car, a bowl that folds flat for the trail.
Measure and match
Measure your dog — length, height, weight — and check it against the listed dimensions on the product page. The Carrier Fit Guide shows exactly how.
Pack and go
Order with free U.S. shipping, track it to your door, and if anything does not fit the trip, send it back free within 30 days of delivery.
05 — Why Tailwell
Built around the way dogs actually travel
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Free shipping, always
Every order ships free in the U.S. via UPS Ground. No minimums, no codes, no fine print.
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Returns without the runaround
30 days from delivery, free prepaid label, refund released 7–10 business days after acceptance.
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Checkout you can trust
Payment runs through Shopify's secure checkout. We never see or store your card number.
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Guides in plain language
Measuring, airline rules, car safety, feeding on the road — written to be used, not skimmed.
06 — Guides
Learn the trip before you pack it
Buying guides that walk through sizing, materials, and trade-offs — so the gear you buy is the gear you keep.
07 — Questions
Answers before you ask
Where do you ship?
We ship to addresses across the United States. Orders in the contiguous U.S. travel with UPS Ground. PO Box, APO, FPO, and U.S. territory addresses ship with USPS Ground Advantage instead, still free — transit may run a little longer on those routes. We do not ship internationally at launch.
How long will delivery take, and how much will it cost?
Shipping is free on every order — no minimum, no code, nothing to add at checkout. Orders are processed in 1–2 business days (Monday–Friday, excluding U.S. federal holidays), then transit takes 2–5 business days in the contiguous U.S. You get a confirmation email when you order and a tracking email as soon as your label is created. Taxes are calculated at checkout where applicable. See the full Shipping Policy for the step-by-step timeline.
What is your return window?
You have 30 days from the delivery date — not the order date — to return an item. Items must be unused, unwashed, in their original packaging, and in resalable condition. Returns are free: we send you a prepaid UPS return label. See the full Returns & Refunds Policy.
How do I start a return, and when will I get my refund?
Email business@Tailwell.shop with your order number, the item(s), and the reason. We reply within 1 business day with a prepaid UPS return label and instructions. After your return reaches our returns center, inspection takes 1–2 business days. If it passes, your refund is released 7–10 business days after return acceptance, back to your original payment method. Your bank or card issuer may take a few extra days to post it. You get an email at every stage: label sent, return received, inspection result, and refund released.
How do I measure my dog for a travel carrier?
Measure your dog standing: length from nose to the base of the tail, height from the floor to the top of the head or ears (whichever is taller), and current weight. Add a few inches of clearance to the length and height so your dog can stand, turn around, and lie down comfortably. Check those measurements against the listed dimensions on the product page of any carrier in our dog travel carriers collection before ordering. Our Carrier Fit Guide walks through the full measuring process.
Can I use your carriers on airplanes?
Many of our carriers are designed in airline-style shapes that fit under typical airline seats, but every airline publishes its own maximum under-seat dimensions and pet policies, and these rules change. Always check your specific airline's current pet travel page before booking, measure the listed carrier dimensions against the airline's limits, and call the airline to confirm your pet's reservation. Soft-sided carriers offer some flexibility in tight spaces, which is one reason travelers often choose them.
How can I contact Tailwell?
You can reach us by email at business@Tailwell.shop or by phone at +1 (555) 0134-6372. Our mailing address is 2308 S 13th Street, Ozark, MO 65721. Include your order number in your message so we can help you faster. We aim to reply to every message within two business days; return requests get a reply within one business day.
Can I change or cancel my order after placing it?
Email us as soon as possible with your order number. If your order has not yet entered processing, we will cancel it and refund you in full. Once a shipping label has been created we can no longer change the address or cancel the shipment — but the 30-day free return window applies once your order arrives. For address changes specifically, email us within 12 hours of ordering and we will try to catch it before the label is created.